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Interactive Wall

a new world of immersive and interactive experiences


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Assistance Request Form

Please use the form below to submit a support request or report an issue. Providing accurate and complete information will help us process and resolve your request more quickly.







Please provide a detailed description of your request or issue. Be as specific as possible to help us process your request efficiently.
If you own multiple neo products or devices, please clearly indicate which one is affected by the issue (i.e., the one causing the problem), including any relevant identifiers such as the name, ID, or location.
The more specific your information is, the faster and more accurate our response will be.

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